TERMS & CONDITIONS
1. ORDER CONFIRMATION
By accepting these terms and conditions, and upon confirmation of the customer’s order, a written and binding agreement is entered into between the customer and WANTEDSTORE. Once an order is completed on WANTEDSTORE.EU, the customer will automatically receive a confirmation of the purchase. In case of errors or omissions in the order WANTEDSTORE reserves the right NOT to send the product to the customer, and thus cancel the order.
2. AGE RESTRICTION
If the customer is under 18, permission must be obtained from a parent or other person of authority.
WANTEDSTORE.EU accepts Dankort, VISA/Dankort, VISA Electron, MasterCard, Maestro and Paypal. If payment is by debit or credit card, the customer must enter all the necessary information on the card and, in the case of a transaction with 3D Secure, the security code. All information is sent securely to WANTEDSTORE.EU, using SSL (Secure Socket Layer) through an encrypted connection. This prevents any unknown and unauthorised sources from accessing customer information. WANTEDSTORE.EU does not store customer credit card information after completing the transaction. If payment is through PayPal, the customer can safely transfer money for the transaction with SSL (Secure Socket Layer) and an encrypted connection.
All prices include Danish VAT. Prices are without shipping or other services that WANTEDSTORE.EU may offer. WANTEDSTORE.EU reserves the right to change prices at any time. On WANTEDSTORE.EU prices are shown in the following currencies: Danish Kroner (DKK), U.S, Euro (EUR) and to be added later: Dollars (USD), British Pounds Sterling (GBP)
4. LOCAL LEVIES
Please note that local import duties vary by country and region. These taxes are to be paid by the customer.
Goods may be returned within 14 calendar days from date of receipt. The product must be returned in original packaging. The return costs are the responsibility of the customer.
All returns that do not meet the above requirements will be rejected by WANTEDSTORE.EU.
If the customer wishes to exchange an item, this can be done by placing a new order and returning the unwanted item. Once the returned product is received by WANTEDSTORE.EU, the items(s) are refunded.
All products from WANTEDSTORE.EU come with a 2 year manufacturing warranty. This guarantee includes faults in the fabric, workmanship and other manufacturing related errors. The warranty does not apply to defects caused by normal wear and tear. For warranty claims please contact customer service at firstname.lastname@example.org
WANTEDSTORE.EU sends packages with Post Nord. Shipping time in Denmark is 1-4 days. Shipping times for regular service in Europe are 2-7 business days. WANTEDSTORE.EU accepts no responsibility for delays in customs processes outside the EU. Shipping times are a guide.
WANTEDSTORE.EU reserves the right to request additional shipping costs from the customer on orders for multiple items.
WANTEDSTORE.EU treats customer information with the utmost respect and integrity. No information will be disclosed to third parties.
10. COMPANY INFORMATION
WWW.WANTEDSTORE.EU is the official online shop for WANTEDSTORE. We governed by Danish law and registered in Denmark at:
DATA POLICY AND USE
WANTEDSTORE collects customer user data in order to deliver a seamless and safe service for customers. We collect data for the following reasons: To be able to complete purchases – Through contact with our customer care team – Through our Loyalty Programs & newsletters – Through web analytics for a user friendly experience.
This data may include your name, delivery and billing address, email address, contact numbers and specific purchase details. Please see attachment 1 for detailed information about the information gathered.
In addition to data collection, we automatically receive your IP address when you browse our website, in order to transfer information that helps us learn about your browser and operating system. This is not connected to any personal information.
Your data access
Your data may be shared within the WANTEDSTORE company. We will never pass on, sell or swap your data for any purpose to third parties outside.
Basis for personal data
The European union has set up a number of lawful basises for storing customer data, such as legal basis and consent.
Giving consent to use personal data
The information collected when placing an order is based on legal requirements.
When you provide your personal information by signing up for our newsletters or contacting our customer care team, we imply that you give consent for collecting and using this data for that specific reason only.
Withdraw your consent
You have the right to withdraw your consent of any personal data processed by WANTEDSTORE at any time apart from the following situations: You have an ongoing issue with Customer Care – You have placed an order which has not yet been processed and shipped – For all purchases made, we will keep your personal data in connection to your transaction for bookkeeping purposes.
In order to protect your personal information, we take reasonable precautions and follow industry practices to make sure that your information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Personal data is not transferred to third parties apart from:
Authorities on statutory grounds. We are required to pass on your personal information to third parties when applicable law requires so. For example, sending information to authorities for the sole purpose of tracking criminal activities and/or protecting public security.
Authorized partners that needs specific information in order to complete your purchase. We transfer data to the following partners:
Logistic partners for delivery
Payment partners for payment
IT-partners, whom we need to run our services, such as hosting partners and customer service softwares